About Us
As an independent agency, L&W is your access point to various company and policy options. If at any point, a change in coverage or company is needed, our promise is that our process is always working for you.
History
L&W Insurance was founded as an independent agency in 1932 by Sal Lobacaro & C. Edgar Wood, as a means for providing insurance to the businesses and residents throughout the state of Delaware. In 1971, Davis Wood took over ownership and laid the foundation for personal service to be at the cornerstone of our success story. In 2005, William Strickland became agency President, solidifying the vision of an agency built on client relationships and immersed in community partnerships.
Decades of dedication to our mission have resulted in growth and expansion in both our services and reach. L&W Insurance now operates as one of Delaware’s largest independent agencies, stretching our service area beyond Delaware, into the neighboring states of Maryland, Pennsylvania, New Jersey as well as throughout much of the mid-Atlantic. We contract with regional, national and specialty lines insurance carriers to garner a broad base of options to meet the risk management needs of our clients.
Our passion is protecting what matters most to you. L&W’s holistic approach to insurance means we aim to provide coverage for every insurance need that may arise for our clients, whether its commercial, personal, or health benefits.
L&W prides itself on the drive and expertise of our team members, who work tirelessly to ensure we are providing the most comprehensive & competitive coverage available. Their determination to effectively manage your risks and maintain strong partnerships based in consistency and clarity is how we earn and keep your trust. And in the moments when disaster finds you, our service extends to help you navigate the claims process and ensure we can be your calm in the chaos.
We understand the importance of providing stellar service & product to our clients but also acknowledge our duty to be engaged in our community. We’ve built a company culture around giving back to the community that has given so much to us. From our clients to our community, its our mission and honor, to always be Your Partners In Protection.
Understanding Our Process
We take great pride in our process for ensuring L&W is continuously providing the most relevant and quality coverage to protect your greatest assets.
Discovery
The most crucial step is our ability to take time, utilize resources and learn about your business, your background, your assets, your exposures; so that we can develop a full scope understanding of how we can best meet your needs.
Evaluation
We lean on our expertise and experience to analyze client needs against the coverage options available through our various carriers. Our goal is always to find YOU the right fit for coverage, cost and consistency.
Implementation
With detail oriented precision, our team will work with carriers & underwriters to ensure the process of finalizing forms and issuing coverage is concise and accurate.
Communication
Once policies are in place, our work is just beginning. We are now your partner. And with any great relationship, communication is key. We remain transparent and available for any question, renewal review, claim concern, policy change or clarifying discussion
Our Team
William Strickland
President
Bill has successfully navigated the insurance industry for nearly 30 years. Taking over ownership of L&W in 2006, he is credited with expanding the size and scope of the agency in just a few short years. Bill is a servant of this community, holding various board positions throughout the state while also actively giving of his time & talent to local non-profits. He’s the example our team looks toward not only for industry guidance but for generosity of spirit.
Leadership
Andrew Watson
Director, Finance & Information Technology
Chelsea Clark
Director, Organizational Culture & Communications
Erik Kaufmann
Commercial Agent & Vice President
Dave Sciortino
Commercial Agent & Vice President
Ed Brown
Commercial Agent & Vice President
Jeremy Allwein
Commercial Manager
Debbie Cole
Personal Lines Manager
Tricia Capodanno
Benefits Manager
Shelby McKenzie
Ocean View Office Manager
Agents
Justin Strickland
Benefits
Jeff Eanes
Commercial
Brian Jones
Commercial
Matthew Mayer
Commerical
Alex Kemp
Commercial
Connor Brown
Commercial / Benefits
Billie Bennett
Personal Lines
Kelly Day
Personal Lines
Account Executives
Sandra Darling
Commercial
Ashley Clough
Commercial
Libby Hahn
Commercial
Erica Mast
Commerical
Megan Gallagher
Commercial
Michele Grogan
Commercial
Emily Hassman
Commercial
Jessica D'Onofrio
Benefits
Underwriting
Becki Hopkins
Cheri Fuchs
Christina Lisinski
Claims
Tara Shockley
Jessica Hodges
Support Services
Linda Earls
Accounting
Terry Myers
Billing
Sharon Daube
Policy Review
Michael McQueeney
Loss Control
Marni Clendaniel
Receptionist
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Agency Clerk
Affiliations
Business Alliances
Community Partners
